Our People
Thank you to those that took the time to provide feedback about our wonderful team members for the awe-inspiring work they do here at SwanCare. Our Feathers winner for March was nominated for the Leadership taken in compiling this year’s Harmony Day celebrations!
Thank you to those that took the time to provide feedback about our wonderful team members for the awe-inspiring work they do here at SwanCare. Our Feathers winner for March was nominated for the Leadership taken in compiling this year’s Harmony Day celebrations!
Congratulations to our Lifestyle Team Leader, Rhea Dimalanta!
“Celebrating Harmony Day is part of SwanCare culture. We were successful in organising another celebration for Harmony Day this year thanks in large part to the leadership shown by Lifestyle Team Leader, Rhea.
Rhea encouraged staff across different cultures and backgrounds to join in this year’s activity. She communicated with them about their traditional costumes and food, researched information about the costumes, designed a presentation and sourced music from different countries to play while each group performed; ensuring the event was well-organised. We never doubted her efforts and it was clear many hours of her own time were spent compiling this. Team members are motivated and feel supported by Rhea and will move forward together.”
What a monumental effort Rhea! You certainly set a high standard, not to mention brought a lot of happiness to many people. Thank you for making a difference in the lives of our residents and coworkers.
Rhea is joined by a number of outstanding team members whose unwavering values continue to shape the friendly and inclusive community we’re so proud of.
Here are the category winners for March.
The way Tshering communicates shows genuine care and she is always ready to help whenever needed. Personally, I have also witnessed how positive, polite and sincere Tshering is in her work. She consistently demonstrates compassion and respect in every interaction. It is clear that she often goes above and beyond to support our residents and ensures they feel comfortable and valued. Tshering we are very proud of the dedication and warmth you bring to your role. Your kindness and commitment make a meaningful difference in the lives of our residents and their families. Thank you for the wonderful work you do every day.”
Tshering you are clearly a much-loved member for both our residents and team members. We appreciate all you do for SwanCare, thank you.
Fantastic feedback Justin, you should be proud of the role you play at SwanCare. We are lucky to have you!
Sukhdeep your ability to bring a smile to so many faces is invaluable! We love to hear about the fun times you are creating in enriching the lives of our residents and team members. Well done!
“Kinley has not only been active and polite but has also proven to be an excellent team player. The floor is often busy, making it challenging at times to monitor all residents closely. Despite being assigned to a different floor, Kinley demonstrated great attentiveness and initiative by identifying and redirecting a resident who was at risk of absconding, back to the appropriate area. Her prompt action contributed to maintaining safety and ensuring smooth operations on the floor.”
Great work Kinley! Your ability to notice actions outside of your direct area is a commitment to our residents is commendable and we appreciate your hard work. Thank you!
Rajitha, your work is having a positive impact on so many people - you are an asset to the team. There are many that agree that you deserve this nomination, well done!
The Feathers program allows us to celebrate staff members who consistently go above and beyond in their roles. As a reward for their efforts, winners receive Feathers points that can be accumulated to redeem items from our online prize catalogue.
Nominations are simple to submit! Visit any of our reception areas, and staff will assist you with filling out a short form. Residents, family members, and staff are all eligible to nominate, so please share your stories of those who make a difference in our community!
Congratulations to our Lifestyle Team Leader, Rhea Dimalanta!
“Celebrating Harmony Day is part of SwanCare culture. We were successful in organising another celebration for Harmony Day this year thanks in large part to the leadership shown by Lifestyle Team Leader, Rhea.
Rhea encouraged staff across different cultures and backgrounds to join in this year’s activity. She communicated with them about their traditional costumes and food, researched information about the costumes, designed a presentation and sourced music from different countries to play while each group performed; ensuring the event was well-organised. We never doubted her efforts and it was clear many hours of her own time were spent compiling this. Team members are motivated and feel supported by Rhea and will move forward together.”
What a monumental effort Rhea! You certainly set a high standard, not to mention brought a lot of happiness to many people. Thank you for making a difference in the lives of our residents and coworkers.
Rhea is joined by a number of outstanding team members whose unwavering values continue to shape the friendly and inclusive community we’re so proud of.
Here are the category winners for March.
Category Winners
COMPASSION - Tshering Dolkar, Assistant in Nursing – SwanCare Kingia
“We would like to extend our sincere appreciation to Tshering after receiving wonderful feedback from a resident’s daughter about the care she provides. She shared how incredibly kind and gentle Tshering is and described her as highly professional - while also making her mother feel truly heard and seen.The way Tshering communicates shows genuine care and she is always ready to help whenever needed. Personally, I have also witnessed how positive, polite and sincere Tshering is in her work. She consistently demonstrates compassion and respect in every interaction. It is clear that she often goes above and beyond to support our residents and ensures they feel comfortable and valued. Tshering we are very proud of the dedication and warmth you bring to your role. Your kindness and commitment make a meaningful difference in the lives of our residents and their families. Thank you for the wonderful work you do every day.”
Tshering you are clearly a much-loved member for both our residents and team members. We appreciate all you do for SwanCare, thank you.
CUSTOMER SERVICE - Justin Uy, Housekeeping Assistant – SwanCare Kingia
“I would like to acknowledge Justin for being exceptional in his role at SwanCare Kingia. Our carpet in our nurse’s station in Kingia was in dire need of a clean. Justin was informed about this and without hesitation or questions he was onto the job. This sort of prompt action is what helps us do our everyday jobs. It is not only staff requests he attends to. If any residents or family members have an issue with cleanliness, Justin is quick to action it regardless of the task ahead. Thank you, Justin and keep up the good work. Thank you.”Fantastic feedback Justin, you should be proud of the role you play at SwanCare. We are lucky to have you!
IMPROVEMENTS, INNOVATION & CREATIVITY - Sukhdeep Dhunna, Lifestyle Assistant – SwanCare Ningana
“I would like to acknowledge Sukh for her wonderful dedication and continued creativity to residents’ engagement and wellbeing. She encourages residents to participate in activities from bingo or event playing interesting videos on YouTube depending on the resident’s preference, ensuring everyone feels included and involved. Sukh also thoughtfully engages residents who miss attending the concert on some days by creating sing-alongs and dances while on the floor so they also feel connected and part of the care. Her cheerful personality, enthusiasm and genuine care create a warm and positive atmosphere on the floor and it is clear that residents love her presence. Thank you for your contribution and hard work.”Sukhdeep your ability to bring a smile to so many faces is invaluable! We love to hear about the fun times you are creating in enriching the lives of our residents and team members. Well done!
TEAMWORK - Kinley Choki, Assistant in Nursing – SwanCare Waminda
“Kinley has not only been active and polite but has also proven to be an excellent team player. The floor is often busy, making it challenging at times to monitor all residents closely. Despite being assigned to a different floor, Kinley demonstrated great attentiveness and initiative by identifying and redirecting a resident who was at risk of absconding, back to the appropriate area. Her prompt action contributed to maintaining safety and ensuring smooth operations on the floor.” Great work Kinley! Your ability to notice actions outside of your direct area is a commitment to our residents is commendable and we appreciate your hard work. Thank you!
TEAM NOMINATION - Rajitha Jayaratne, Assistant in Nursing – SwanCare Tandara
“I would like to commend my co-worker for his excellent organisation during meal times. He consistently ensures that everything is well-prepared and coordinated which makes the workflow much easier for all staff. His efforts also create a calm and smooth experience for our residents. Thanks to his organisation, mealtimes run efficiently and at the end of the day, everyone - both staff and residents - are happy. His dedication and teamwork are truly appreciated.”Rajitha, your work is having a positive impact on so many people - you are an asset to the team. There are many that agree that you deserve this nomination, well done!
About Feathers
The Feathers program allows us to celebrate staff members who consistently go above and beyond in their roles. As a reward for their efforts, winners receive Feathers points that can be accumulated to redeem items from our online prize catalogue.
Nominate someone!
Do you know someone who deserves to be nominated for next month’s Feathers awards?Nominations are simple to submit! Visit any of our reception areas, and staff will assist you with filling out a short form. Residents, family members, and staff are all eligible to nominate, so please share your stories of those who make a difference in our community!
